Privacy Policy – Dog Tier Gold

Privacy Policy

Effective date:

This Privacy Policy explains how Dog Tier Gold (“Company”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you purchase or interact with Dog Tier Gold through Digistore24 or when you visit our website.

1. Data Controller

The entity responsible for data processing is:

Dog Tier Gold

Email: ramondemattos@hotmail.com

2. Data We Collect

  • Order Data: When you purchase through Digistore24, we receive order details such as your name, email address, billing information, and purchased product.
  • Contact Data: When you contact us directly, we collect the information you provide (such as name, email, and support request).
  • Technical Data: Our website may collect anonymized usage data (such as IP address, browser type, and cookies).

3. Purpose of Processing

  • To deliver the digital product you purchased.
  • To process payments securely via Digistore24.
  • To provide customer support and respond to inquiries.
  • To send updates only when you have explicitly agreed.
  • To comply with legal obligations (tax and accounting requirements).

4. Use of Digistore24

We use Digistore24 GmbH, St.-Godehard-Straße 32, 31139 Hildesheim, Germany, as our authorized reseller and payment processor. When purchasing, Digistore24 acts as the seller and processes your payment data according to its own Privacy Policy.

5. Cookies and Tracking

Our website may use cookies to ensure proper functionality and improve user experience. You can disable cookies in your browser settings, but some features may not function properly.

6. Legal Basis

We process your data according to Article 6(1) GDPR:

  • (a) Consent: for optional communications.
  • (b) Contract: to fulfill your purchase.
  • (c) Legal Obligation: tax and compliance requirements.
  • (f) Legitimate Interest: website operation and fraud prevention.

7. Data Retention

Your order data is stored as long as required by law (e.g., tax retention obligations). Other personal data is stored only as long as necessary for the purposes described above.

8. Data Sharing

We do not sell or rent your personal data. We may share limited data with:

  • Digistore24 (payment and order processing)
  • Service providers (email, hosting) under strict confidentiality agreements
  • Authorities when legally required

9. Your Rights

You have the following rights under GDPR (and similar regulations like CCPA):

  • Access your personal data
  • Correct inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at ramondemattos@hotmail.com.

10. Data Security

We use SSL encryption, secure servers, and restricted access controls to protect your data. However, no internet transmission is 100% secure.

11. International Data Transfers

If you access our services from outside the EU/EEA, your data may be transferred internationally. We ensure an adequate level of protection according to GDPR standards.

12. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children.

13. Policy Updates

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.

14. Email Communication and Opt-out

How to stop receiving promotional emails:

  • Unsubscribe link: Every email we send contains an unsubscribe link at the bottom.
  • Email request: You can send an email to ramondemattos@hotmail.com with the subject “Unsubscribe”.

15. Contact

If you have questions about this Privacy Policy, contact us:

Dog Tier Gold
Email: ramondemattos@hotmail.com